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Malware & virus removal

We find every
infection. Then we remove it.

Ransomware, spyware, trojans, rootkits, worms, adware — one lab, one process, every device. We diagnose what's actually on your machine before we touch anything, then we contain it, remove it, and lock the door behind us.

Run a free scan See the process
Same-day diagnosis Remote & in-lab No fix, no fee

Every threat type, handled

FIELD — Threat classification
ref. lab-report §2
RansomwareCritical

Encrypts your files and demands payment. We isolate the machine first, then attempt recovery before touching backups.

RootkitsCritical

Buries itself below the OS to hide other infections. Requires offline scanning and, often, a clean rebuild.

Spyware & keyloggersHigh

Silently records activity and credentials. Removal includes a full credential-reset checklist for you to run afterward.

TrojansHigh

Disguised as legitimate software to open a backdoor. We trace the entry point so it doesn't come back.

WormsHigh

Spreads across a network without any action from you. If you're on shared Wi-Fi or a home network, we sweep every connected device.

Browser hijackersMedium

Redirects searches, swaps your homepage, injects ads. Usually resolved in a single remote session.

Adware & PUPsMedium

Bundled software that floods your machine with pop-ups. Fast to clean, easy to prevent going forward.

Mobile malwareLow–High

Malicious apps and sideloaded packages on Android or iOS. Severity depends on the payload — we grade it during diagnosis.

The five-step removal

FIELD — Standard procedure
ref. lab-report §3
01
Diagnose
We run a full scan across storage, startup tasks, browser extensions, and running processes to build a complete threat inventory before changing anything.
02
Isolate
The device is disconnected from your network so nothing spreads and nothing phones home while we work.
03
Remove
Every flagged file, process, and registry entry is removed in dependency order, so partial removal never leaves a broken remnant behind.
04
Harden
We close the entry point — patch the software, tighten permissions, and reset any exposed credentials — so the same infection can't return.
05
Verify
A second, independent scan confirms zero remaining threats before we hand the device back, with a written summary of what we found.

Pricing

FIELD — Service tiers
ref. lab-report §4
Remote
$79 / device
  • Full remote scan & removal
  • Single device
  • Written summary report
  • 7-day follow-up check
Book remote session
In-lab
$139 / device
  • Everything in Remote
  • Offline & rootkit-level scan
  • Hardware health check
  • 30-day follow-up check
  • No fix, no fee guarantee
Book in-lab visit
Household / small office
$329 / up to 5
  • Network-wide sweep
  • Shared Wi-Fi & router check
  • Per-device written report
  • 30-day follow-up check
Book network sweep

Case log

FIELD — Recent cases
ref. lab-report §5
CASE 0417Ransomware

"They isolated the machine before touching it, which is exactly what stopped it from hitting our backup drive too."

— Small accounting office, remote client
CASE 0391Rootkit

Three other tools missed it because it was hiding below the OS. The in-lab offline scan caught it in under an hour.

— Home user, in-lab visit
CASE 0362Network worm

Swept all five devices on our home network, not just the one that was obviously infected. Nothing came back.

— Household of 5, network sweep

Book a removal

Tell us what the device is doing and we'll get back to you with next steps, usually within a few hours. If it's actively spreading, disconnect the device from Wi‑Fi and Ethernet now, before you do anything else.

Hours Mon–Fri 9:00 AM – 6:00 PM · Sat 10:00 AM – 2:00 PM · Sun Closed
Phone 713-472-4357
Address 3512 Travis Street, Houston, TX 77002 (Midtown)
Remote Nationwide · In-lab By appointment
Urgent? Mark the form below "Active infection"